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MISS DIG 811 Transforms Customer Service with Integrated Omni-channel Contact Center and Unified Communications in the Cloud

Customer Case Study MISS DOG 811

 

Since Integrating BroadSoft CC-One and UC-One, MISS DIG has Seen:

  • Enhanced Customer Service and Experience
  • 9% YoY Increase in Agent Productivity
  • Improved Collaboration and Agility
  • 83% in Reduced Phone Equipments Costs

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